GENERAL TERMS AND CONDITIONS OF BUSINESS

1. Scope

The following terms and conditions apply to all orders placed through our online shop.

2. Contracting parties, conclusion of contract

The purchase contract is concluded with MAWA GmbH.
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of the order, along with acceptance of the order, will be sent via an automated email immediately after submission. This email confirmation constitutes the conclusion of the purchase contract.
A binding contract can also be concluded beforehand as follows:
If you have chosen to pay by credit card, the contract is concluded at the time the credit card is charged.
If you have chosen PayPal as your payment method, the contract is concluded at the time you confirm the payment instruction to PayPal.

3. Shipping costs

In addition to the stated product prices, shipping costs will be added. These vary depending on the product ordered and the country of your delivery address. The shipping costs applicable to your order will be displayed before your delivery is completed. Further information can be found here .

4. Payment

The following payment methods are available in our shop. Learn more here.

Prepayment
If you choose to pay in advance, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.

credit card
Your credit card will be charged when your order is completed.

Paypal
You pay the invoice amount via the online provider PayPal. You must be registered there or register first, authenticate yourself with your login details, and confirm the payment order to us (except for guest access, where applicable). Further instructions will be provided during the ordering process.

5. Self-collection

We only ship by mail. Unfortunately, pickup is not possible.

6. Packstation

We do not deliver to packing stations.

7. Retention of title

The goods remain our property until full payment has been made.

8. Transport damage

If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the freight carrier or transport insurance.

9. Customer service

You can reach us from Mon-Fri from 9:00 -14:00

10. Warranty

All goods from our shop are subject to statutory warranty rights.

11. Storage of contract text

We do not store the contract text.

12. Contract language

The language available for concluding the contract is German.

13. Environmental protection

You can dispose of the shipping packaging in your household waste or at public collection points.

14. Disclaimer

As a service provider, we are responsible for the "own content" of our shop. Links to "external content" (websites of other providers) are dynamic references. We have reviewed the content of each initial link to determine whether it could give rise to civil or criminal liability. Complete monitoring of linked content is not possible. However, if it is determined, or if there are indications, that a linked offer could give rise to civil or criminal liability, the link to such a site will be removed immediately.

15. Choice of law, place of performance, place of jurisdiction

German law applies to the legal relationship between MAWA and the buyer, as well as to the respective terms and conditions. For business customers only: The exclusive place of jurisdiction is Augsburg, or another legal place of jurisdiction chosen by MAWA GmbH, provided the customer is a merchant within the meaning of the German Commercial Code (HGB) or a corporation under public law.

16. Product and service reviews

At www.kleiderbuegel-kaufen.de, we display product and service reviews that we collect via the Shopify app "Judge me" and Trustpilot. Customers are asked to leave a review via email after completing their order. Customers can also submit reviews directly via the "Judge me" widget in our store; therefore, we cannot fully verify reviews.

17. Accessibility

(1) Pursuant to Section 14 (1) No. 2 in conjunction with Annex 3 No. 1 of the BFSG (Federal Act on Accessibility of Electronic Commerce), we provide information on how our website and our electronic commerce services meet the accessibility requirements of the relevant ordinance (BFSGV). This information is available via a separate, appropriately labeled button (e.g., "Accessibility Statement" or similar) on our website and includes, in particular, the following points:

• a description of the applicable accessibility requirements;

• a general description of the service in an accessible format;

• Descriptions and explanations necessary to understand the performance of the service;

• a description of how the service meets the relevant accessibility requirements.

(2) The contact details of the competent market surveillance authority are as follows:

MLBF (under construction)
c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg
Phone: 0391 567-4530
Email: MLBF@ms.sachsen-anhalt.de

(3) We may use artificial intelligence (AI) and special tools to implement accessibility requirements on our website. This is intended to accommodate a wide range of possible disabilities, including visual, auditory, physical, language, cognitive, and neurological impairments. Further details can be found under the separate, appropriately labeled button on our website mentioned in paragraph 1.

(4) Our website or our electronic commerce service is barrier-free if it can be found, accessed and used by people with disabilities in the usual way, without particular difficulty and, in principle, without outside assistance.

(5) The measures to implement accessibility requirements include, for example, clearly recognizable font sizes and sufficient color contrasts, navigation via mouse and keyboard, alternative text for images, subtitles and audio descriptions in videos (where videos are embedded in the website), easily readable and understandable language, compatibility with all common screen readers (screen reading aids), adaptable display options for different devices (smartphones, tablets, desktop computers, etc.).

18. Final provisions

Should any of these provisions of the contract be invalid or unenforceable in whole or in part, or should they subsequently lose their legal validity, this shall not affect the validity of the remaining provisions.
Alternative dispute resolution according to Art. 14 para. 1 ODR-VO and Section 36 VSBG:
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.